Supply Chain Support Services

Active EMS provides end-to-end supply chain solutions for our entire customer base.

We understand that a product returning to the supply chain for a repair or a recall can be challenging for any customer, which is why we do whatever is needed to reduce or eliminate these challenges:

  • We make the time away from the customer as short as possible
  • We utilise our manufacturing experience and product knowledge
  • We invest in and comply with industry leading quality standards
  • We take advantage of our agile and flexible supply chain process
  • We adopt state of the art safety and security measures

From supply chain design to final fulfilment and aftermarket solutions, we enable our customers to be more competitive by quickly bringing innovative solutions to market with a commitment to quality in everything we do.

We provide local solutions across the logistics and services spectrum. This includes full forward logistics services including:

  • Warehousing
  • Distribution
  • Inventory management
  • Aftermarket services
  • Reverse logistics solutions including;
    • Repair
    • Re-manufacturing
    • Service parts management
    • End-of-life solutions
Forward Logistics
Reverse Logistics & Repair

Forward Logistics


Logistics Management

  • Distribution network optimisation
  • Transportation warehouse management solutions
  • Relevant paperwork completion and documentation
  • Supply chain sustainability modelling


Vendor Managed Inventory

  • Materials procurement, ownership, and management
  • Supplier contract management
  • Inbound and outbound handling
  • Online inventory visibility and reporting


Fulfilment Services

  • Warehousing and distribution
  • Order fulfilment
  • Kitting and repackaging
  • Accessory procurement

Aftermarket Services


Reverse Logistics & Repair

  • Returns logistics
  • Repair/refurbishment


Spare Parts Management

  • Supplier management and procurement
  • Defective parts retrieval
  • NPI, last time/EOL parts


Asset Recovery

  • Environmental recovery/reuse
  • Green electronics recycling
  • Responsible e-waste disposal
  • Carbon footprint evaluation